Please understand that Covid-19 can affect the shipping times for the time being!
All shipments within Europe are free of charge and will normally arrive in 5 working days.
Orders are shipped on all working days (Mon-Sat). For in-stock items your order should be processed and ship within 2 working days after order verification and credit approval. The total time before the product arrives to its destination is dependent on country but should take no longer than 7 working days. The shipping rate is dependent on which country you wish to ship to but is normally not higher than 80 USD. Shipping is paid by the customer outside of Europe. For more precise prices see check-out.
Our return policy is 14 days. The buyer pays the shipping fee back to us. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be in the same condition in which you received it. It must also be in the original packaging (although you can of course open the packaging to see your product without the wrapping). Custom made products are exempt from being returned! Custom made products include products with icons, extra engravings and non-standard names chosen by the customer.
If your product arrives damaged we guarantee a refund of the money within 24 hours from the time we receive photos of the damaged product.